Zumbo Policy & Cake Care

ZUMBO POLICY

  1. We have a 24-hour cancellation policy. Cakes are made very early in the morning, so any cancellations less than 24 hours means products go to waste. We appreciate your understanding.
  2. Orders cancelled over 24-hours will have the option of receiving a gift card OR change the order date to another day.
  3. We only issue refunds if our products are faulty.

 

CAKE CARE

  1. When receiving a cake for us, make sure to hold the cake from the bottom, never from the sides.
  2. Be careful when placing the cakes in the car, keep it flat on the car floor (preferably with aircon on to keep it cool).
  3. Be careful handling the box, do not tip it to one side as the cakes are fragile and will be damaged.
  4. Each cake is fragile and needs immediate refrigeration.
  5. If you are travelling far with our cakes, bring an esky with ice packs to keep the product safe.
  6. All cakes have a fridge life of approx. 3 days. (Mousse cakes are best eaten the same day).
  7. Macarons should be refrigerated; however, they are BEST eaten at room temperature.
  8. Brownies are best eaten at room temperature.
By Adriano Zumbo
Zumbo Test

Zumbo Test is a test facility that houses all of Zumbo's other new and exciting brands.

1. AN.IM.AL - A 100% plant based brand.

2. Broke But Got Brownies - An American style brand that is based around Brownies and other American baked goods.

3. Little Miss Zumbaron - A brand for our wacky and wondering Zumbaron creations.

4. Old Mates Donuts - Think donuts, pastries and other baked goods.

5. Zumboman - An elite chocolate brand with the taste of quality and sophistication.

6. Carmelo Panda - A gelato, ice cream, pancake and Waffle House.

7. And of course, ZUMBO - Bringing you the original creations from Zumbo from past years and modifying them to keep creations interesting.

We are slowly building each brand and cannot wait to keep testing and sharing with our community.